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- May 4, 2013
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After Microsoft decided to remove the requirement to have a Xbox Live gold subscription to view services such as Netflix it now appears that you can get a refund after the app paywall is shut down.
Until now you could not get a refund for Xbox Live Gold Subscription. In a newly posted FAQ it now states:
There is a catch for this though as it's a time limited offer, Microsoft won't accept refund requests after August 31st. Any requests made will take between 6 and 8 weeks to be processed. If your Gold subscription was free or a trial you cannot apply for a refund.
You will still need to have an Xbox Live Gold subscription to play multi player games on both the Xbox One and Xbox 360.
Source: Xbox Live Gold Changes FAQ
Until now you could not get a refund for Xbox Live Gold Subscription. In a newly posted FAQ it now states:
Once the Xbox One and Xbox 360 system updates become available in June, Xbox Live Gold members who purchased a paid membership before that day can cancel and receive a pro-rata refund of any unused remaining days between the date of cancellation and the date their paid Gold membership ends.
There is a catch for this though as it's a time limited offer, Microsoft won't accept refund requests after August 31st. Any requests made will take between 6 and 8 weeks to be processed. If your Gold subscription was free or a trial you cannot apply for a refund.
You will still need to have an Xbox Live Gold subscription to play multi player games on both the Xbox One and Xbox 360.
Source: Xbox Live Gold Changes FAQ